Any Graduate Fresher’s required for the position Customer Support Associate in Kotak Mahindra Old Mutual Life Insurance Ltd at Jalandhar. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.Kotak Mahindra Old Mutual Life Insurance Ltd Hiring Any Graduate freshers 2016 for Customer Support Associate at Jalandhar. Candidates who have completed Any Graduate can apply for this job from Kotak Mahindra Old Mutual Life Insurance Ltd.
Company Name: Kotak Mahindra Old Mutual Life Insurance Ltd
Qualification: Any Graduate
Job Post Name: Customer Support Associate
Experience: 0 – 2 yrs
Job Location: Jalandhar
Total No of Vacancy: 01
Servicing existing policies in assigned locations/ partners branches
Checking for accuracy of premium & Coordination for conversion data with the clients and HO. Coordination w.r.t clarifications raised.
UFollow up with clients on documentation, data & payment shortfall.
Coordination with clients for all deliverables and other pending areas eg Premium Summaries, PDR, Data Dump, Medicals, Docs pending, Awaiting Premium, COI issuance etc.
Timely dispatch of all client deliverables (Premium Summaries, Data Dump, Policy contract, Letters etc).
Visiting the client for service resolution.
Coordination & Timely Collection for all claims related documents and lodging the claims with HO. Tracking claims and coordinating between Client and Claims Mitra
Tracking audit observation and conclusion & Other Operations areas & MIS. Making dashboards/ MIS/ presentation
1.Candidates preferred from Telecom background who have done client interaction , activation , retention & service role
2.Candidates should be proficient in Excel
3.Should be open to travel within city and do client interaction
4.Must have own two wheeler
5.Location familiarity for 2 years atleast
6.Minimum Graduate (commerce, science)
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
Kotak Mahindra Old Mutual Life Insurance Limited is a joint venture between Kotak Mahindra Bank Ltd., and Old Mutual plc. It is a company offering Life Insurance products, is one of Indiaï¿½s premier & growing insurance company employing over 1000 people, across various offices in India. We aim to achieve a balance between what our people want as individuals and what the organization expects of them. The most talented people choose to join and stay with us because we offer them opportunities to:
Deliver the best – working with the most talented colleagues.
Rapidly build skills, knowledge and experience.
Work in a challenging environment that constantly demands them to operate at the edge of their ability. Be recognised and rewarded for their achievement by accelerated career paths and differentiated rewards. Be a good corporate citizen.
Recruit and Retain the best
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