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JPMorgan ChaseHiring Any Graduate, B.Com freshers 2016 for Research Specialist at Bangalore

Any Graduate, B.Com Fresher’s required for the position Research Specialist in JPMorgan Chase at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. JPMorgan ChaseHiring Any Graduate, B.Com freshers 2016 for Research Specialist at Bangalore. Candidates who have completed Any Graduate, B.Com can apply for this job from JPMorgan Chase.

Job Details:

Company Name: JPMorgan Chase
Qualification: Any Graduate, B.Com
Job Post Name: Research Specialist
Experience: 0 – 2 yrs
Job Location: Bangalore
Salary: NA
Total No of Vacancy: NA
Website: http://www.JPMorganChase.com

Job Description:

Ensure sound understanding of the Standard Operating Procedure
Respond to incoming calls involving questions, complaints, problems, etc. in an efficient and professional manner, meeting both volume and quality service standards.
Handle research escalations within service level agreement
Manage case inventory & ageing as per pending guidelines
Refer and transfer complex issues/ inquiries to Subject matter expert & Team Leader.
Enhance customer experience by meeting customer impact accuracy levels and reducing case resolution turn around time
Ensure processing discipline by meeting non customer impact accuracy levels and respond to escalations with a sense of urgency.

Candidate Profile:

Qualifications Graduate in Commerce (Preferred) or Graduate in any stream 0-2 Years Proficiency in Microsoft Office Suite Good verbal and written English communication skills Effective time management skills Customer Focus and Service Oriented mindset Demonstrated initiative and accountability Self-starter, capable of working under minimum supervision Candidates should be flexible to work in night shifts (Timings might vary according to Business requirement

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients’ interests first.

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