JPMorgan Chase Hiring Any Graduate, Any Post Graduate freshers 2015 for Associate/Senior Associate at Mumbai

Any Graduate, Any Post Graduate Fresher’s required for the position Associate/Senior Associate in JPMorgan Chase at Mumbai. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.JPMorgan Chase Hiring Any Graduate, Any Post Graduate freshers 2015 for Associate/Senior Associate at Mumbai. Candidates who have completed Any Graduate, Any Post Graduate can apply for this job from JPMorgan Chase.

Job Details:

Company Name: JPMorgan Chase
Qualification: Any Graduate, Any Post Graduate
Job Post Name: Associate/Senior Associate -(NonTechnical)
Experience: 0 – 3 yrs
Job Location: Mumbai
Salary: NA
Total No of Vacancy: NA
Website: http://www.JPMorgan

Job Description:

Functional Job Title: Advisor (Email Correspondence):

Position Summary :

The department works on service requests from customers through emails. As an Email Customer Service Specialist, you are expected to do a thorough research of the customers request & resolve their stated & unstated needs creating a positive experience for the customer.

Roles & Responsibilities:

Research, gather information using available resources and resolve Customer inquires which come through Email.

Adherence to SOPs, quality, productivity, policies and compliance guidelines & standards

Draft emails resolving and responding to Customers inquiry

Adherence to daily schedules & leave management

Work would involve handling dynamic queues with different procedures

Ability to work well with a diverse team of high performing individuals

Flexible to work in rotational shifts.

Identify and escalate priority issues.

Essential Competencies:

Strong problem solving skills

Extremely Customer focused & Result oriented

Must practice and promote JPMC’s operating principles – Integrity, Team Work, Respect & Leadership

Demonstrated ability to work in a fast paced, high pressure, target driven environment; ability to multi-task

Enthusiastic and positive approach to customer interactions

Attention to detail and accuracy

Flexible and adaptable to change

Strong time management and organization skill.

Candidate Profile:


UG: Any Graduate – Any Specialization
PG:Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required

Qualification and Experience:

0-3 years related experience in a call center / customer service / back – office / hospitality industry or environment

Excellent communication skills both written and spoken

Good keyboard skills

Proficient in MS Word, Excel, Access, PowerPoint Excellent spoken and written (drafting emails) communication skills

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients’ interests first.

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