ITC Infotech India hiring IT Helpdesk Coordinator / Service Desk Coordinator

Logging the Ticket and assign to concern Teams. Follow up for resolve the issues, with the help of escalation Matrix.
Addressing the mail form users and escalating them to the higher level.

Call logging in Callboards .Follow-up with vendors for closure of the Tickets.
Excellent communication skills


Experience             : 0 – 1 yrs
Salary                      : Not specified
Job Location          : Thane
Qualification           : Any Graduate


Company Name      : ITC Infotech India Ltd
Company Address : NA
Company Profile    : ITC Infotech India Ltd. ( ) is an SEI CMM Level 5 software services & solutions provider. Supported by ITC’s strong business fundamentals, our corporate vision and resources are totally aligned to deliver to our global clients the true essence of Business-friendly Solutions, innovatively and cost-effectively The Domain Space verticals such as:

Click here to Apply
Similar Jobs
Rail India Technical and Economic Service
Employees State Insurance Corporation
HSCC India Limited
Union Public Service Commission
Rail Vikas Nigam Limited
Southern Railway
Electronics Corporation of India Limited
Indian Ordnance Factory
Southern Railway
High Court of Gauhati
Indian Army
Axis Bank
Steel Authority of India Limited
Power Grid Corporation of India
National Bank For Agriculture And Rural Development
Telangana State Public Service Commission
Ministry of Defence
Mumbai Metro Rail Corporation
Airports Authority of India
Unique Identification Authority of India