ITC Infotech India hiring IT Helpdesk Coordinator / Service Desk Coordinator

Logging the Ticket and assign to concern Teams. Follow up for resolve the issues, with the help of escalation Matrix.
Addressing the mail form users and escalating them to the higher level.

Call logging in Callboards .Follow-up with vendors for closure of the Tickets.
Excellent communication skills


Experience             : 0 – 1 yrs
Salary                      : Not specified
Job Location          : Thane
Qualification           : Any Graduate


Company Name      : ITC Infotech India Ltd
Company Address : NA
Company Profile    : ITC Infotech India Ltd. ( ) is an SEI CMM Level 5 software services & solutions provider. Supported by ITC’s strong business fundamentals, our corporate vision and resources are totally aligned to deliver to our global clients the true essence of Business-friendly Solutions, innovatively and cost-effectively The Domain Space verticals such as:

Click here to Apply
Similar Jobs
Maharashtra Public Service Commission
Odisha Staff Selection Commission
India Post
Staff Selection Commission
Indian Army
Konkan Railway Corporation Limited
Ministry of Defence
India Post
Small Industries Development Bank of India
IRCON International Limited
ONGC Petro additions Limited
Employees State Insurance Corporation
Bank of India
Indian Oil Corporation Limited
Bank Of Baroda
Cement Corporation of India Limited
Unique Identification Authority of India
MSTC Limited
Air India
GAIL India Limited