ITC Infotech India hiring IT Helpdesk Coordinator / Service Desk Coordinator

Logging the Ticket and assign to concern Teams. Follow up for resolve the issues, with the help of escalation Matrix.
Addressing the mail form users and escalating them to the higher level.

Call logging in Callboards .Follow-up with vendors for closure of the Tickets.
Excellent communication skills


Experience             : 0 – 1 yrs
Salary                      : Not specified
Job Location          : Thane
Qualification           : Any Graduate


Company Name      : ITC Infotech India Ltd
Company Address : NA
Company Profile    : ITC Infotech India Ltd. ( ) is an SEI CMM Level 5 software services & solutions provider. Supported by ITC’s strong business fundamentals, our corporate vision and resources are totally aligned to deliver to our global clients the true essence of Business-friendly Solutions, innovatively and cost-effectively The Domain Space verticals such as:

Click here to Apply
Similar Jobs
IRCON International Limited
India Post
GAIL India Limited
National Highways Authority of India
Rajya Sabha
Oil India Limited
Krishna District Co operative Central Bank Limited
Unique Identification Authority of India
Reserve Bank of India
Shipping Corporation of India Limited
Union Public Service Commission
Corporation Bank
Employees State Insurance Corporation
Integral Coach Factory
Power Grid Corporation of India
Indian Army
Andhra Bank
Food Corporation of India
State Bank of India
Central Cooperative Bank