The Candidates should possess a Bachelor’s Degree,Computer Information Systems, Computer Science or other related engineering discipline is preferred
Must possess an up-to-date understanding of IT technologies and a good basic IT technical knowledge.
Work experience in relevant server technologies environment is preferred
Interpersonal skills necessary to effectively communicate.
Should be able to demonstrate commitment to exceptional client service.
Excellent communication skills with the ability to understand and converse in English, verbally and in writing.
Be able to work adhere to Invesco technical and operational procedures and policies.
Self motivated, enthusiastic, approachable and people oriented.
Must possess an understanding of underlying network layer architecture and protocols.
Must possess a solid understanding of software and/or hardware systems used in assigned area.
Should have the ability to cooperate in a team environment is critical.
The candidate should complete the day to day operational activities of the team, respond to client queries and requests for assistance promptly and effectively in accordance with agreed service standards.
Escalate any complaints accordingly.
Follow team procedures, including the Business/Disaster Recovery program
Demonstrate and deliver excellent service to all clients at all times.
Call management, includes logging and taking ownership, updating, closing calls correctly, using the appropriate categories and escalating when appropriate.
Assists in the coordination of assigned projects for the maintenance and development of systems in assigned areas.
Uses superior customer service skills to ensure systems meet the needs of the client.
Experience : 0-2 Years
Salary : Not specified
Job Location : Hyderabad
Qualification : BE/B.Tech, ME, MCA
Company Name : Invesco Ltd
Company Address : NA
Company Profile : Invesco Ltd is an independent investment management company that is incorporated in Bermuda, headquartered in Atlanta, Georgia and has branch offices in 20 countries. Its common stock is a constituent of the S&P 500 and trades on the New York stock exchange. Invesco operates under the Invesco, Trimark, Invesco Perpetual, Atlantic Trust, WL Ross and Powershares brand names.
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