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वेबसाइट अब हिंदी में

Ing Vysya Bank Ltd Walkin For Phone Banking Agent NR – September 02, 2014

To handle 80 calls per day. To have a talk time below 2 mins. To deliver with AHT and ACW below 30 secs each. Providing account information

Blocking and reissuing cards
Activation of card that is temporarily blocked
Cheque book requests
Statement requests
DD requests
ATM Pin / TPin / MI Bank Pin requests
Mibank ID activation / reactivation / deactivation
Phone number updation
Email ID updation
SMS alert registration
Product/Process Query handling
Responding to queries on Demat (T-1 data)
Responding to queries on Consumer Finance
Cross-selling
Answer calls in a courteous manner
Answer calls within one ring
Complaint logging and tracking
Identify steps in work processes that can be improved
Identify improvement opportunities and propose timely suggestions

QUALIFICATION CRITERIA

Experience             : 0 to 4 yrs.
Salary                      : Not specified
Job Location          : Bangalore
Qualification           : Any Graduate

COMPANY DETAILS

Company Name      : Ing Vysya Bank Ltd
Company Address : NA
Company Profile    : WELCOME TO THE WORLD OF ING VYSYA CAREERS! ING VYSYA is looking for top talent. But why should you choose us above other companies? In a word: diversity. No other Financial Services Institution offers the diversity of growth, opportunities and cultures that you’ll find at ING VYSYA. In the process of fostering a Global look & Outlook, we thrive, by sharing information across borders and across Business Units in working environments that foster Open Communication, Trust and Transparency. Another attraction of an ING VYSYA career is the opportunity for lifelong learning. We have an aggressive and fast paced career development for our employees through on-the-job and Leadership Programs followed by an excellent Performance Management System. Our boundary-less environment also supports

WALKIN DETAILS

Walkin Date            : 2nd September to 6th September 2014
Time                        : 10 AM

Walkin Address      : ING Vysya Bank, Regional office, #22 Hara Chamber, KH road or Double road, Bangalore-27

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