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Ing Vysya Bank Walk-In Any Graduate freshers 2015 for Phone Banking Officer at Bangalore

Ing Vysya Bank Ltd. Walk-in interview for fresher’s on 23rd November – 27th November for Phone Banking Officer at Bangalore. Any Graduate graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. Ing Vysya Bank Ltd Walk-In Any Graduate freshers 2015 for Phone Banking Officer at Bangalore. Candidates who have completed Any Graduate can apply for this job from Ing Vysya Bank Ltd.

Job Details:

Company Name: Ing Vysya Bank Ltd.
Qualification: Any Graduate
Job Post Name: Phone Banking Officer
Experience: 0 – 3 yrs
Job Location: Bangalore
Salary: NA
Total No of Vacancy: NA
Website: http://www.kotak.com

Job Description:

Business Unit Retail Liabilities.
The key priorities for the Retail Bank are acquisition of new customers, ensuring we become the Primary Bank by meeting the financial needs of our customers, growing CASA & Retail Deposits and increasing cross-sell of all products offered by the Bank.
Principal Accountabilities of the Role:-
1. Handling customer calls
Providing account information
Blocking and reissuing cards
Cheque book requests
Statement requests
DD requests
ATM Pin / TPin / mibank Pin requests
Net banking/Business banking ID activation / reactivation / deactivation
Phone number updation
Email ID updation
SMS alert registration
Product/Process Query handling
Responding to queries on Demat (T-1 data)
2. Business Generation Targets:
Channel Migration Tpin , E-reg, I banking, SMS Banking and IVR migration
Sales As per monthly targets assigned.
3. Discipline
Punctuality and Nil Unplanned leave
Discipline Maintain decorum in the office
Ensure weekly review with TL .
4. Compliance and Unit Controls
Call capture and reporting to be accurate, complete and timely
Follow Call procedure
Adhere to validation procedure
Answer calls in a courteous manner
Answer calls within one ring
Complaint logging, tracking and closing
Assure Call pack Awareness of and adherence to compliance/money laundering guidelines
Adherence to reversal policies and budgets.
Responding to queries on Consumer Finance
Cross-selling

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector

Walk-In Venue Details:

Walk-In Date :- 23rd November – 27th November 2015
Walk-In Time :- 10 AM

Walk-In Address:- Kotak Mahindra Bank, Regiona office, 1st Floor
#22 hara Chamber, KH Road, Bangalore – 560027

Register here

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