closepop
closepop

वेबसाइट अब हिंदी में

Ing Vysya Bank Hiring Any Graduate freshers 2015 for Trainee Retail at Bangalore

Any Graduate Fresher’s required for the position Trainee Retail in Ing Vysya Bank Ltd at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Ing Vysya Bank Hiring Any Graduate freshers 2015 for Trainee Retail at Bangalore. Candidates who have completed Any Graduate can apply for this job from Ing Vysya Bank Ltd.

Job Details:

Company Name: Ing Vysya Bank Ltd
Qualification: Any Graduate
Job Post Name: Trainee Retail
Experience: 0 – 2 yrs
Job Location: Bangalore
Salary: NA
Total No of Vacancy: NA
Website: http://www.Ing Vysya Bank.com

Candidate Profile:

Phone Banking Agent – Answer incoming calls from customers to answer inquiries and questions, take requests, handle complaints, troubleshoot problems and provide information

Job Description:

1. Handling customer calls:

Providing account information
Blocking and reissuing cards
Cheque book requests
Statement requests
DD requests
ATM Pin / TPin / mibank Pin requests
Net banking/Business banking ID activation / reactivation / deactivation
Phone number updation
Email ID updation
SMS alert registration
Product/Process Query handling
Responding to queries on Demat (T-1 data)
Responding to queries on Consumer Finance
Cross-selling

2. Productivity Standards:

ACD Calls ( 80-100 calls at day)
Average Talk time ( 3 mins)
Average Hold time ( 1 min)
Average ACW time ( 20 mins)
Staffed time ( 8 hours 30 mins)
Occupancy ( 75% and above)

3. Discipline:

Punctuality and Nil Unplanned leave
Discipline Maintain decorum in the office
Ensure weekly review with TL

4. Compliance and Unit Controls:

Call capture and reporting to be accurate, complete and timely
Follow Call procedure
Adhere to validation procedure
Answer calls in a courteous manner
Answer calls within one ring
Complaint logging, tracking and closing
Assure Call pack Awareness of and adherence to compliance/money laundering guidelines
Adherence to reversal policies and budget

Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs
Resume

Company Name
Number of
Vacancies
Staff Selection Commission Bihar
4,391
Tamil Nadu Public Service Commission
1,509
Union Public Service Commission
1,252
India Post
1,137
South Eastern Railway
663
Chhattisgarh Rajya Gramin Bank
589
Ministry of Home Affairs
569
West Bengal Public Service Commission
522
Life Insurance Corporation of India
450
Odisha Staff Selection Commission
440
BSNL
402
SBI Life Insurance
380
Uttar Pradesh Public Service Commission
372
Bangiya Gramin Vikash Bank
359
Rashtriya Ispat Nigam Limited / Visakhapatnam Steel Plant
353
Food Corporation of India
349
South Eastern Coalfields Limited
344
Mazagon Dock Limited
336
Airports Authority of India
322
Odisha Public Service Commission
298
Rajasthan Public Service Commission
275
Kerala Public Service Commission
262
Maharashtra Public Service Commission
243
Click here to Apply
Register here

Similar Jobs
State Bank Of Patiala
Axis Bank
State Bank of India
Bharat Electronics Limited
HDFC
Hindustan Aeronautics Limited
Indian Oil Corporation Limited
Mazagon Dock Limited
Indian Army
Indian Bank
Neyveli Lignite Corporation Limited