Need a support engineer who can support end users in a 24/7 Environment. Excellent written and verbal communication. Zeal to learn technologies like Oracle Apps, SQL
– Experience in dealing with End customers
– Working knowledge of Support Tools like Service Now, HP
– Quality Center
– Good at Monitoring and taking timely actions
– Should be able to create reports using MS Excel and follow support processes
– ITIL Process knowledge for Incident Management, Releases and SLA management
Experience : 0 to 1 yrs.
Salary : Not specified
Job Location : Noida
Qualification : Any Graduate
Company Name : Infogain Corporation
Company Address : NA
Company Profile : Infogain Corporation a CMM Level 5 Company and a Global Solution Provider, located at Noida and HQ at Los Gatos. We are a uniquely qualified company capable of delivering end-to-end solutions through valuable strategy, consulting services, and highly skilled engineering execution. With 16 years of On Time/On Budget delivery, Infogain has built strong practices and worldwide delivery capabilities in CRM, ERP, Integration, and Business Intelligence, covering verticals like financial services, telecom, healthcare, manufacturing, retail, and government.
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