Any Graduate Fresher’s required for the position Customer Care Executivein Indiabulls Housing Finance Limited at Mumbai. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Indiabulls Housing Finance Limited Hiring Any Graduate freshers 2016 for Customer Care Executive at Mumbai. Candidates who have completed Any Graduate can apply for this job from Indiabulls Housing Finance Limited.
Company Name: Indiabulls Housing Finance Limited
Qualification: Any Graduate
Job Post Name: Customer Care Executive
Experience: 0 – 3 yrs
Job Location: Mumbai
Total No of Vacancy: NA
Duties and responsibilities :-
To remain as basic point of contact for customers with queries, complaints, feedbacks, requests etc.
Ensuring timely and professional responses to all complaints, requests and queries received
Executives deploy their teams to meet changing levels of demand from customers at different times of the day. The aim is to maximize productivity and minimize costs while maintaining a high standard of customer service enabling satisfaction of customer.
Motivate their teams to continue delivering a quality service, particularly when representatives are working in stressful conditions dealing with customer complaints.
Provide assistance to customers wishing to place or amend orders within the agreed cut off timings, accurately processing orders using the checks in place.
Articulate with Good Communication Skills.
Highly self motivated, willing to learn and quick adaptation to new processes within fewer time frames.
Able to think creatively and structure solution
Should be well versed with computers, mailing, SMS etc
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
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