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Indegene Lifesystems hiring Medical Engagement Associate – August 16, 2014

Candidates should possess Any Graduate. Good communication and convincing skills. Empathy and willingness to listen and relate. Fluent with English, Hindi, Tamil, Telugu & Kannada

      • Computer Skills –Knowledge of MS-Office
      • Ability to work in a process driven/ structured environment

JOB DESCRIPTION:

      • Interact with patients suffering from various ailments and counseling them for health outcomes management through inbound and outbound calls.
      • Enroll patients into the Patient Support CRM
      • Collate health records related data from consenting patients
      • Handling patient queries and providing response from pre-defined FAQs.
      • Capture details related to Adverse Drug Reactions reported by patient in pre-defined templates
      • Responsible for managing the compliance and adherence of patients enrolled.
      • Manage customer expectations – response time & attitude with effective communication

QUALIFICATION CRITERIA

Experience             : Freshers
Salary                      : Not specified
Job Location          : Bangalore
Qualification           : Any Degree (B.Pharm, B.Sc, M.Pharm, M.Sc.)

COMPANY DETAILS

Company Name      : Indegene Lifesystems Pvt Ltd
Company Address : NA
Company Profile    : Indegene is a leading provider of R&D, commercial and marketing solutions to global pharmaceutical and healthcare organizations. We partner with clients to drive both productivity and revenues by delivering better patient outcomes, optimizing cost, enhancing R&D agility, and improving sales and marketing effectiveness. We apply deep scientific knowledge, flexible delivery models, proprietary technology, and a client-centric approach to drive transformational initiatives.

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