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Incedo Inc Hiring Any Graduate, Any Post Graduate freshers 2015 for customer Service Process at Gurgaon

Any Graduate, Any Post Graduate Fresher’s required for the position customer Service Process in Incedo Inc at Gurgaon. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.ncedo Inc Hiring Any Graduate, Any Post Graduate freshers 2015 for customer Service Process at Gurgaon. Candidates who have completed Any Graduate, Any Post Graduate can apply for this job from Incedo Inc.

Job Details:

Company Name: Incedo Inc
Qualification: Any Graduate, Any Post Graduate
Job Post Name: customer Service Process
Experience: 0 – 4 Years
Job Location: Gurgaon
Salary: INR 2,00,000 – 3,00,000 P.A
Total No of Vacancy: NA
Website: http://www.incedoinc.com

Job Description:

We are looking for Executive/Senior Executive to support a UK Customer Service Process. The resource will be responsible for answering customer queries on calls and emails. The candidate should have prior experience in handling international customers and would be comfortable working in evening or late evening shifts.

Primary Skills:

• Should be customer centric prior experience in customer handling is must
• Should ommunication Sbe a Go-getter with good written and verbal communication skills.
• Should be comfortable with UK Shifts (late evening shifts)
• Should diligently follow escalation matrix – escalate all serious Customer issues to appropriate levels of management.
• Should be comfortable with upselling or inbound sales.

Secondary Skills:

• Should be comfortable in commuting to the Incedo office on their own Cabs will not be provided
• Male candidate with vehicle would be preferred

Candidate Profile:

1.Work oriented, conscientious and hardworking, takes initiative and ownership
2.Logical and Analytical Ability
3.Under Graduate or Graduate
4.Proficiency in MS office Suite
Education:UG -Any Graduate – Any Specialization, Graduation Not Required
PG – Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate – Doctorate Not Required, Any Doctorate – Any Specialization

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Incedo Inc. (formerly known as IB Technology Solutions) is a Bay Area HeadquarteredIT solutions company with 1500 employees across North America, South Africa and India (Gurgaon, Bangalore). We specialize in Data & Analytics and Product Engineering Services, with deep expertise in Financial Services, Life Science and Communication Engineering. Our key focus is on Emerging Technologies and Innovation. Our end-to-end capabilities span across Application Services, Infrastructure and Operations. What really differentiates us is:•Strong engineering talent•Focus and passion for innovation•Flat organization structure responsive engagement models•Agile and flexible delivery and commercial models•Focus on long term partnership with clientsSome of our representative projects include a data management project with one of the Top 5 US banks, product engineering work with an industry leader in Industrial Networking and Automation Support, commercial applications development and support for a top US based bio technology firm.We are a young and vibrant organization; our employees are our greatest assets. Our culture allows our employees the freedom to learn experiment and reach the pinnacle of growth. A career at Incedo Inc. offers challenging assignments, world class working environment, professional management and ample opportunities to train, learn and execute demanding projects, and in turn, get recognition in the form of exceptional rewards.Ibtech is proud to be now known as Incedo.Incedo is a Latin word that means marching forward, advancing. It is pronounced as in see doe.The past 4 years in our journey have seen tremendous growth. Today, we have aspirations to grow bigger and become a global player. It is in line with these new dreams that we have undertaken the re branding. Our new name signifies our spirit of innovation and our passion to help clients grow leaps and bounds.Website: www.incedoinc.com

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