Will be responsible for ensuring that the prescribed SLA’s and targets for the process, are met on a consistent basis.
- The SLA’s include Quality%, Productivity, CSAT (Customer Satisfaction scores) and Financial parameters.
- MS Office (Excel in particular) will be an added advantage
- Willing to work in 24/7 Environment. (Night shifts are mandatory) and willing to sign a service agreement as per the company norms
- Candidates should possess Bachelor of Commerce, Bachelor of Business Adm., Master of Business Admin
- Experience on Mutual Fund transactions like unlocking, financial hardship and Non Residency.
Experience : 1-3 Year
Salary : Not specified
Job Location : Noida
Qualification : B.Com/BBA/MBA
Company Name : iGATE
Company Address : NA
Company Profile : iGATE is the first Business Outcomes driven Integrated Technology and Operations (iTOPS) solutions provider with a global delivery model. iGATE enables clients to optimize their business through a combination of process investment strategies, technology leverage and business process outsourcing and provisioning. iGATE has over 26000 professionals and 21 Global Delivery Centers in Australia, India, Japan, and Mexico. iGATE has developed the right solutions with its Business Outcomes driven approach for industry verticals – Banking, Insurance, Manufacturing, Retail, Healthcare, Media & Entertainment and Telecom & Hi-Tech.
Walkin Date : 6th Jan 2014 to Friday 9th Jan 2014
Time : 2:00 PM – 5:00 PM
Walkin Address : IGATE Global Solutions Limited II Floor, 139-140 Noida Special Economic Zone (NSEZ) Block-B, Sector-82 Noida-UP-201305