iGATE Walk-In BE/B.Tech, MCA, Any Degree freshers 2015 for Systems Engineer at Bangalore

iGATE Walk-in interview for fresher’s on 13th June 2015 for Systems Engineer at Bangalore. BE/B.Tech, MCA, Any Degree graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. iGATE Walk-In BE/B.Tech, MCA, Any Degree freshers 2015 for Systems Engineer at Bangalore. Candidates who have completed BE/B.Tech, MCA, Any Degree can apply for this job from iGATE.

Job Details:

Company Name: iGATE
Qualification: BE/B.Tech, MCA, Any Degree
Job Post Name: Systems Engineer – Technical Support / Service Desk
Experience: 6 Months – 1 Year
Job Location: Bangalore
Salary: NA
Total No of Vacancy: NA

Job Description:

Graduated and post graduated in 2013, 2014 & 2015 only can apply
Should have minimum 6 months of experience with an international call center
Should possess 60% and above throughout academics
An ITIL qualification is preferable but not essential
MCP certification would be desirable
Excellent communication skills
Excellent organizational skills
Willing to work round the clock (24/7)
IT Service Desk and/or Call Centre experience required
Incident Management experience – Managing incidents including business expectations and communication
Basic User & Security Group Active Directory administration (Not mandate)
Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 2007
Experience with using and troubleshooting Outlook 2007 within a network environment (permissions, calendar sharing, and delegation)
Willing to work in night shifts
Willing to sign 1 or 2 years of Service agreement

Candidate Profile:

Act as a single point of contact for phone calls and staff regarding IT issues and queries
Receiving, logging and managing calls from internal staff via telephone
1st line support – troubleshooting of IT related problems from in-house software to hardware, such as Blackberrys, Laptops, PCs and Printers
Troubleshoot basic network issues
Escalate unresolved calls to the L2 support team
Log all calls in the Service Desk Call Logging system (HPSM)
Take ownership of user issues and follow up the status of issues on behalf of the user and communicate progress in a timely manner
To maintain a high degree of customer service for all support queries and adhere to all service management principles
Update the entire team when a new resolution identified, get the KEDB updated

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all years’ mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

iGATE provides full-spectrum consulting, technology and business process outsourcing, and product & engineering solutions. In a crowded and intensely competitive marketplace for such offerings, we have built a reputation and core differentiating attribute around our unique Business Outcomes-based model. Armed with over three decades of IT Services experience and our distinctive philosophy of ‘Accountable for Clients’ Business’ powered by the iTOPS (Integrated Technology and Operations) platform, our multi-location global organization consistently delivers effective solutions to over 300 active global clients, including a large number of Fortune 1000 companies.

Walk-In Venue Details:-

Walk-In Date :- 13th June 2015
Walk-In Time :- 9:00 AM – 1.00 PM

Walk-In Address:- IGATE Global Solutions Limited, 158-162 (P) & 165 – 170(P), EPIP Phase II, Whitefield, Bangalore 560 066

Mandatory Documents:

Please carry the mail print out to the venue.
please carry 3 months latest pay slip and Hike/Offer Letter.
One copy of their updated resume.
One passport size photograph

Click here to Apply
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