Interacting with customers on telephone Making outgoing calls Generating leads for sales team of the companyMaintain the leads on lead management software of the company.Respond promptly to customer inquiriesObtain and evaluate all relevant information to handle inquiries Keep records of customer interactions and transactionsRecord details of inquiries, comments and complaintsRecord details of actions takenCommunicate and coordinate with internal departmentsFollow up on customer interactionsProvides timely feedback to senior management regarding quality of leads periodically.
Experience : 0 – 5 yrs
Salary : Not specified
Job Location : Bengaluru
Qualification : Any Graduate/ Any Postgraduate
Company Name : IDC Technologies INC
Company Address : NA
Company Profile : IDC Technologies Inc. provides consulting and IT services to clients globally – as partners to conceptualize and realize technology driven business transformation initiatives. With a world-class infrastructure and a global network, IDC offers a wide array of solutions for a range of key verticals and horizontals; starting from the strategy consulting right through to implementing IT solutions for clients.
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