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ICICI Bank Ltd Hiring Any Graduate freshers 2015 for Phone Banking Officer – Domestic and International at Hyderabad / Secunderabad , Pune

Any Graduate Fresher’s required for the position Phone Banking Officer – Domestic and International in ICICI Bank Ltd at Hyderabad / Secunderabad , Pune. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.ICICI Bank Ltd Hiring Any Graduate freshers 2015 for Phone Banking Officer – Domestic and International at Hyderabad / Secunderabad , Pune. Candidates who have completed Any Graduate can apply for this job from ICICI Bank Ltd.

Job Details:

Company Name: ICICI Bank Ltd
Qualification: Any Graduate
Job Post Name: Phone Banking Officer – Domestic and International
Experience: 0 – 2 yrs
Job Location: Hyderabad / Secunderabad , Pune
Salary: NA
Total No of Vacancy: NA
Website: http://www.icicicareers.com/icici_career/walkindrives-phone-banking.html

Job Description:

Junior Officer – Sales Phone Banking Officer Phone Banking Officers – Domestic and International Process Description: The incumbent is responsible for managing customer queries / complaints in voice process (inbound & outbound). Location: Thane, Hyderabad. Key Deliverables:
Handle and resolve customer complaints/ queries over phone.
Provide customers with relevant product and service information.
Cross sell new product and service opportunities to customers over phone.Provide feedback to the team leaders about product / process.

Candidate Profile:

Good Communication Skills (English & Hindi Language).
Open to work in rotational shifts.
Qualifications:
Age less than or equal to 28 years.
Graduates in any discipline.
0 – 2 years experience in call centers handling domestic and international customers.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

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