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IBM Walk-In Any Graduate freshers 2016 for Technical Support Representative at Noida, Delhi

IBM Walk-in interview for fresher’s on 3rd March 2016 for Technical Support Representative at Noida, Delhi. Any Graduate can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. IBM Walk-In Any Graduate freshers 2016 for Technical Support Representative at Noida, Delhi. Candidates who have completed Any Graduate can apply for this job from IBM.

Job Details:

Company Name: IBM
Qualification: Any Graduate
Job Post Name: Technical Support Representative
Experience: 0 – 3 Years
Job Location: Noida, Delhi
Salary: NA
Total No of Vacancy: NA
Website: http://www.IBM.com

Job Description:

Role :-
You will be involved in solving technical query & Trouble shooting.
Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.

Responsibility :-
You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
Assist in End to End Problem, Change and Incident Management.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

International Business Machines Corporation (commonly referred to as IBM) is an American multinational technology andconsulting corporation, with corporate headquarters in Armonk, New York. IBM manufactures and markets computer hardware,middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers tonanotechnology.

View All The Interview Questions, GD Topics, Placement Papers of IBM Here

 

Walk-In Venue Details:

Walk-In Date :- 3rd March 2016
Walk-In Time :- 11 AM

Walk-In Address:- UNITECH INFO SPACE, PLOT 20/21,Bldg 2 , 1st floor, Sec-135, NOIDA. Nearest Metro Station – Botanical Garden/Huda City Center.

Register here

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