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IBM Walk-In Any Degree/Diploma freshers 2016 for Technical Support Associate at Gurgaon/Noida

IBM Walk-in interview for fresher’s on 6 August 2016 for Technical Support Associate at Gurgaon/Noida. Any Degree/Diploma graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. IBM Walk-In Any Degree/Diploma freshers 2016 for Technical Support Associate at Gurgaon/Noida. Candidates who have completed Any Degree/Diploma can apply for this job from IBM.

Job Details:

Company Name: IBM
Qualification: Any Degree/Diploma
Job Post Name: Technical Support Associate
Experience: 0-1 Years
Job Location: Gurgaon/Noida
Salary: NA
Total No of Vacancy: NA
Website: http://www.ibm.com

Job Description:

Role :-
You will be involved in solving technical query & Trouble shooting.
Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.

Responsibility :-
You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
Assist in End to End Problem, Change and Incident Management.

Candidate Profile:

Bachelor’s Degree/ Diploma ( 15 Years + education ) Any graduates,
Good communication skills are requisite
Knowledge of Computer Hardware and Networking concepts
Willingness to work in night shifts

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

The International Business Machines Corporation (commonly referred to as IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middle ware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.The company originated in 1911 as the Computing-Tabulating-Recording Company (CTR) through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.

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Walk-In Venue Details:

Walk-In Date :- 6 August 2016
Walk-In Time :- 11 am – 4 pm

Walk-In Address:-
Gurgaon: IBM India Pvt. Ltd, Unitech Cyber Park, Tower-B, 11th Floor, Sec-39, Gurgaon – 122001 Nearest Metro Station: Huda City Centre

Noida: IBM India Pvt. Ltd, Noida – UNITECH INFOSPACE PLT 20/21, Bldg 2, 1st floor, Sec-135 NOIDA, Nearest Metro Station: Botanical Garden

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