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IBM India Walkin Freshers 2015 Batch – Any Graduation on 16th, 17th, 18th, 19th, 20th & 21st February 2015 at Bangalore/ Hyderabad/ Gurgaon

IBM India walkin Any Graduation freshers 2015 on 16th, 17th, 18th, 19th, 20th & 21st February 2015 for Technical Support Associate at Bangalore/ Hyderabad/ Gurgaon.  Candidates who have completed Any Graduation can apply for this job from IBM India.

Job Details:

Company Name: IBM India
Qualification: Any Graduation
Job Post Name: Technical Support Associate
Experience: 0 – 5 Years
Job Location: Bangalore/ Hyderabad/ Gurgaon
Salary: NA
Website: http://www.ibm.com/in/en/
Industry: IT
Walkin Interview Date: 16th, 17th, 18th, 19th, 20th & 21st February 2015
Walkin Time: 12pm to 4pm
Walkin Address: Bangalore: Embassy Golf Links, Koramangala Outer Ring Road, D Block, Bangalore – 560071 Or Mayanta Embassy Business Park, D1 Near Hebbal, Outer Ring Road, Nagawara, Bangalore – 560045 Hyderabad: Mindspace, Cyberabad Survey No 64, APIIC, Software Layout, Next to VSNL, Hitech City, Madhapur, Hyderabad – 500081 Gurgaon: Unitech Cyper Park, Tower B, 11th Floor, Sec 39, Gurgaon, Haryana

Job Description:

Providing Voice Support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

        1. Remote Infrastructure support delivery
        2. Resolve routine customer problem

Eligibility Criteria:

          1. Any Bachelor’s Degree (For Technical Support Associate)
          2. Graduate in any stream except B.Tech in IT/ Computer Science (For Technical Support Associate)
          3. Fluency in Communications Skills (both spoken and written)/ soft skills
          4. Candidates who are 2014 pass-outs awaiting results can apply. (No backlogs in previous semesters.)
          5. Ready to work in 24×7 shifts

Mandatory Skills:

        1. Understanding of operating systems.
        2. Browser Support – Internet Explorer
        3. Strong computer skills required
        4. Excellent customer service orientation
        5. Neutral accent

Desired Skills:

        1. Ability to identify basic hardware parts and aware of basic hardware concepts
        2. Awareness of basic networking concepts and technologies
        3. Questioning skills/ probing skills, as relevant to the issue and level of the caller

Selection/Interview process:

        1. Aptitude Test
        2. Technical and HR Interview

Document Required (Original and Photocopies):

        1. SSC Marksheet
        2. HSC/Diploma Marksheet
        3. Graduation & Post Graduation all years’ mark sheets
        4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
        5. 2 photographs
        6. Resume

Company Profile:

IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

Walkin Date and Time :

Walkin Interview Date: 16th, 17th, 18th, 19th, 20th & 21st February 2015
Walkin Time: 12pm to 4pm
Walkin Address: Bangalore: Embassy Golf Links, Koramangala Outer Ring Road, D Block, Bangalore – 560071 Or Mayanta Embassy Business Park, D1 Near Hebbal, Outer Ring Road, Nagawara, Bangalore – 560045 Hyderabad: Mindspace, Cyberabad Survey No 64, APIIC, Software Layout, Next to VSNL, Hitech City, Madhapur, Hyderabad – 500081 Gurgaon: Unitech Cyper Park, Tower B, 11th Floor, Sec 39, Gurgaon, Haryana

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