IBM India Walk-In For Freshers Technical Support Associate

IBM India Walk-In Interview For Freshers on 3rd, 4th, 5th, 6th, 7th & 8th November 2014 (Monday to Saturday) @ Bangalore/ Hyderabad/ Gurgaon

1) Technical Support Associate (Job Code: GTS-0670975) – Bangalore/ Hyderabad
2) Technical Support Associate (Job Code: GTS-0665876/ GTS-0665846) – Gurgaon

Job Description:
Providing Voice Support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

Remote Infrastructure support delivery
Resolve routine customer problem

Mandatory Skills:
Understanding of operating systems.
Browser Support – Internet Explorer
Strong computer skills required
Excellent customer service orientation
Neutral accent

Desired Skills:
Ability to identify basic hardware parts and aware of basic hardware concepts
Awareness of basic networking concepts and technologies
Questioning skills/ probing skills, as relevant to the issue and level of the caller

Eligibility Criteria:
Any Bachelor’s Degree (For Technical Support Associate)
Graduate in any stream except B.Tech in IT/ Computer Science (For Technical Support Associate)
Fluency in Communications Skills (both spoken and written)/ soft skills
Candidates who are 2014 pass-outs awaiting results can apply. (No backlogs in previous semesters.)
Ready to work in 24×7 shifts


Experience             : 0 – 5 Years
Salary                      : Not specified
Job Location          : Bangalore/ Hyderabad/ Gurgaon
Qualification           : Any Graduation


Company Name      : IBM
Company Address : NA
Company Profile    : IBM LogoIBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.


Walkin Date            : 5th, 6th, 7th & 8th November 2014 (Wednesday to Saturday)
Time                        : 12pm to 4pm

Walkin Address      : Bangalore: Embassy Golf Links, Koramangala Outer Ring Road, D Block, Bangalore – 560071
Mayanta Embassy Business Park, D1 Near Hebbal, Outer Ring Road, Nagawara, Bangalore – 560045

Hyderabad: Mindspace, Cyberabad Survey No 64, APIIC, Software Layout, Next to VSNL, Hitech City, Madhapur, Hyderabad – 500081

Gurgaon: Unitech Cyper Park, Tower B, 11th Floor, Sec 39, Gurgaon, Haryana

Click here to Apply
Similar Jobs
IRCON International Limited
State Bank of India
Nagpur Metro Rail Corporation Limited
Oil India Limited
Air India
Hindustan Aeronautics Limited
Union Public Service Commission
Bharat Sanchar Nigam Limited
Defence Research and Development Organisation
India Post
Prasar Bharati
Bank of India
Oil and Natural Gas Corporation Limited
Institute of Banking Personnel Selection
Delhi Metro Rail Corporation
General Insurance Corporation of India
South Indian Bank
Steel Authority of India Limited
Indian Space Research Organisation
Electronics Corporation of India Limited