IBM India Walk-In For Freshers Technical Support Associate

IBM India Walk-In Interview For Freshers on 3rd, 4th, 5th, 6th, 7th & 8th November 2014 (Monday to Saturday) @ Bangalore/ Hyderabad/ Gurgaon

Positions:
1) Technical Support Associate (Job Code: GTS-0670975) – Bangalore/ Hyderabad
2) Technical Support Associate (Job Code: GTS-0665876/ GTS-0665846) – Gurgaon

Job Description:
Providing Voice Support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

Remote Infrastructure support delivery
Resolve routine customer problem

Mandatory Skills:
Understanding of operating systems.
Browser Support – Internet Explorer
Strong computer skills required
Excellent customer service orientation
Neutral accent

Desired Skills:
Ability to identify basic hardware parts and aware of basic hardware concepts
Awareness of basic networking concepts and technologies
Questioning skills/ probing skills, as relevant to the issue and level of the caller

Eligibility Criteria:
Any Bachelor’s Degree (For Technical Support Associate)
Graduate in any stream except B.Tech in IT/ Computer Science (For Technical Support Associate)
Fluency in Communications Skills (both spoken and written)/ soft skills
Candidates who are 2014 pass-outs awaiting results can apply. (No backlogs in previous semesters.)
Ready to work in 24×7 shifts

QUALIFICATION CRITERIA

Experience             : 0 – 5 Years
Salary                      : Not specified
Job Location          : Bangalore/ Hyderabad/ Gurgaon
Qualification           : Any Graduation

COMPANY DETAILS

Company Name      : IBM
Company Address : NA
Company Profile    : IBM LogoIBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

WALKIN DETAILS

Walkin Date            : 5th, 6th, 7th & 8th November 2014 (Wednesday to Saturday)
Time                        : 12pm to 4pm

Walkin Address      : Bangalore: Embassy Golf Links, Koramangala Outer Ring Road, D Block, Bangalore – 560071
Or
Mayanta Embassy Business Park, D1 Near Hebbal, Outer Ring Road, Nagawara, Bangalore – 560045

Hyderabad: Mindspace, Cyberabad Survey No 64, APIIC, Software Layout, Next to VSNL, Hitech City, Madhapur, Hyderabad – 500081

Gurgaon: Unitech Cyper Park, Tower B, 11th Floor, Sec 39, Gurgaon, Haryana

Click here to Apply