IBM India Pvt Limited Walk-in interview for fresher’s on 28 Dec 2015 for Technical Support Representative at Noida, Delhi. B.Sc, B.Com, B.A, B.B.A, B.Arch, B.Pharma, BCA, B.Ed, BDS, BHM , LLB, MBBS, BVSC graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. IBM India Pvt Limited Walk-In B.Sc, B.Com, B.A, B.B.A, B.Arch, B.Pharma, BCA, B.Ed, BDS, BHM , LLB, MBBS, BVSC freshers 2015 for Technical Support Representative at Noida, Delhi. Candidates who have completed B.Sc, B.Com, B.A, B.B.A, B.Arch, B.Pharma, BCA, B.Ed, BDS, BHM , LLB, MBBS, BVSC can apply for this job from IBM India Pvt Limited.
Company Name: IBM India Pvt Limited
Qualification: B.Sc, B.Com, B.A, B.B.A, B.Arch, B.Pharma, BCA, B.Ed, BDS, BHM , LLB, MBBS, BVSC
Job Post Name: Technical Support Representative
Experience:0 – 3 Years
Job Location: Noida, Delhi
Total No of Vacancy: NA
You will be involved in solving technical query & Trouble shooting.
Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.
You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
Assist in End to End Problem, Change and Incident Management.
Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers.
Should possess proven knowledge of mobile devices like Blackberry, I Phone, other smart phones etc.
Should have proven knowledge of operating systems like Windows.
Proven communication Skills to be able to effectively communicate with customers over Phone / email.
Knowledge on Mail clients like Lotus and MS Outlook.
Good Communication Skills
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India – and has a presence in over 200 cities and towns across the country – either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry – and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry. To know more about business units at IBM India, click on the “About Us” link above.
Walk-In Venue Details:
Walk-In Date :- 28 Dec 2015
Walk-In Time :- 11 AM
Unitech Cyber Park, Tower-B, 11th Floor, Sec-39, Gurgaon – 122001.
Noida – UNITECH INFOSPACE PLT 20/21, Bldg 2, 1st floor Sec-135 NOIDA .