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IBM Hiring BE/B.Tech, Diploma freshers 2015 for Technical Support Associate at Bangalore, Hyderabad

BE/B.Tech, Diploma Fresher’s required for the position Technical Support Associate in IBM at Bangalore, Hyderabad. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. IBM Hiring BE/B.Tech, Diploma freshers 2015 for Technical Support Associate at Bangalore, Hyderabad. Candidates who have completed BE/B.Tech, Diploma can apply for this job from IBM.

Job Details:

Company Name: IBM
Qualification: BE/B.Tech, Diploma
Job Post Name: Technical Support Associate
Experience: 0-2 Years
Job Location: Bangalore, Hyderabad
Salary: NA
Total No of Vacancy: NA
Website: http://www.ibm.com

Job Description:

You will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
Responsibility:
You require to handle inbound calls / emails / chats regarding technical issues for end users

Candidate Profile:

Candidate should possess Bachelor’s Degree/ Diploma (15 Years + education) from a recognized University or Institution.
Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
English: Fluent
Ability to identify basic hardware parts and aware of basic hardware concepts.
User level familiarity with at least one e-mail client – Outlook, Notes
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller.
Fluency in Communications Skills/ soft skills.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

The International Business Machines Corporation (commonly referred to as IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middle ware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.The company originated in 1911 as the Computing-Tabulating-Recording Company (CTR) through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.

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