Bachelor’s Degree, Diploma Fresher’s required for the position Technical Support Associate in IBM at Bangalore, Hyderabad / Secunderabad. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. IBM Hiring Bachelor’s Degree, Diploma freshers 2015 for Software Engineer at Bangalore, Hyderabad / Secunderabad. Candidates who have completed Bachelor’s Degree, Diploma can apply for this job from IBM.
Company Name: IBM
Qualification: Bachelor’s Degree, Diploma
Job Post Name: Technical Support Associate
Experience: 0 – 2 Years
Job Location: Bangalore, Hyderabad / Secunderabad
Total No of Vacancy: NA
Role You will be involved in Providing Voice & E- Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
Responsibility: You require to handle inbound calls / emails / chats regarding technical issues for end users Skills Required Ability to identify basic hardware parts and aware of basic hardware concepts.
User level familiarity with at least one e- mail client – Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies. Questioning skills / probing skills, as relevant to the issue and level of the caller.
Fluency in Communications Skills (both spoken and written)/ soft skills.
Shift Required Shifts will 24×7 in nature and can vary depending on geographies supported Eligibility Criterion Bachelor’s Degree/ Diploma
Technical and HR Interview
Document Required (Original and Photocopies):
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India – and has a presence in over 200 cities and towns across the country – either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry – and continues to transform itself to align with global markets and geographies to grow this leadership position.
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