HP Hiring BE/B.Tech, Diploma freshers 2015 for Technical Support Representative at Mumbai

BE/B.Tech, Diploma Fresher’s required for the position Technical Support Representative in HP at Mumbai. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. HP Hiring BE/B.Tech, Diploma freshers 2015 for Technical Support Representative at Mumbai. Candidates who have completed BE/B.Tech, Diploma can apply for this job from HP.

Job Details:

Company Name: HP
Qualification: BE/B.Tech, Diploma
Job Post Name: Technical Support Representative
Experience: 0-1 Year
Job Location: Mumbai
Salary: NA
Total No of Vacancy: NA

Job Description:

Interact with Customer to ensure Customer satisfaction following established procedures.
Perform installations, reinstallations, maintenance, and repairs on Customer equipment.
Deliver standard services.
Provide break-fix reactive support and installation for volume and value products.

Candidate Profile:

Candidate should possess Minimum Diploma/ Associate Degree (technical field) or equivalent certification with less than 1 year working experience.
Relevant product/company knowledge.
Moderately complex troubleshooting skills.
Basic analytical and communications skills.
Proficient in professional oral, written and telephone communication skills.
Ability to gather relevant information systematically and to solve problems, identify needs, develop and propose solutions.
Ability to maintain ongoing relationships with customers, peers and support partners.
Ability to effectively interact and communicate with people at operation levels.
Perform reporting and administrative functions. Manage time effectively.
Assist the customer with basic product familiarization training on device features during routine preventative maintenance or break/fix engagements

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all years’ mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

HP is the world’s largest provider of information technology infrastructure, software, services, and solutions to individuals and organizations of all sizes. Ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we live for the big idea, the next great discovery. “Invent” is more than a word: it’s who we are. Our innovations in the key strategic areas of Big Data, Cloud, Mobility, and Security help shape the technology industry.

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