BE/B.Tech, Diploma, Any Degree Fresher’s required for the position Technical Support Representative in HP at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. HP Hiring BE/B.Tech, Diploma, Any Degree freshers 2015 for Technical Support Representative at Bangalore. Candidates who have completed BE/B.Tech, Diploma, Any Degree can apply for this job from HP.
Company Name: HP
Qualification: BE/B.Tech, Diploma, Any Degree
Job Post Name: Technical Support Representative
Experience: 0-1 Years
Job Location: Bangalore
Total No of Vacancy: NA
Interact with Customer to ensure Customer satisfaction following established procedures.
Perform installations, reinstallations, maintenance, and repairs on Customer equipment.
Deliver standard services.
Provide break-fix reactive support and installation for volume and value products.
Candidate should possess Minimum Diploma/ Associate Degree (technical field) or equivalent certification with less than 1 year working experience.
Relevant product/company knowledge.
Moderately complex troubleshooting skills.
Basic analytical and communications skills.
Proficient in professional oral, written and telephone communication skills.
Ability to gather relevant information systematically and to solve problems, identify needs, develop and propose solutions.
Ability to maintain ongoing relationships with customers, peers and support partners.
Ability to effectively interact and communicate with people at operation levels.
Perform reporting and administrative functions. Manage time effectively.
Assist the customer with basic product familiarization training on device features during routine preventative maintenance or break/fix engagements
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all years’ mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
Hewlett-Packard Company or HP (styled as hp) is an American multinational information technology company headquartered in Palo Alto, California, United States. It provides hardware, software and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.
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