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HP Hiring Any Degree freshers 2015 for Customer Support Engineer at Bangalore

Any Degree Fresher’s required for the position Customer Support Engineer in HP at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.HP Hiring Any Degree freshers 2015 for Customer Support Engineer at Bangalore. Candidates who have completed Any Degree can apply for this job from HP.

Job Details:

Company Name: HP
Qualification: Any Degree
Job Post Name: Customer Support Engineer
Experience: 6 months- 1 Year
Job Location: Bangalore
Salary: NA
Total No of Vacancy: NA

Job Description:

Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end-user to the proper resources.
Monitor the service event through completion for compliance.
Manage the service requests of customers through different access channels.
Reviews customer feedback related to customer entitlement & case management.
Provide basic analysis of cases.

Candidate Profile:

Candidate should possess any degree graduation from any recognized university or institution
Candidate should possess Superior communication skills both written and verbal
Candidate should possess Experience in customer facing role either remote or face to face
Candidate should possess Understands internal processes and tools
Candidate should possess Computer proficiency and Problem solving skills
Candidate should possess Accuracy in data entry
Candidate should possess Excellent fluency in language to be supported.
Candidate should possess Experience in a phone based remote role

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

The Hewlett-Packard Company (HP) is an American global information technology company headquartered in Palo Alto, California, United States. It develops and provides a wide variety of hardware components as well as software and related services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors. The company was founded in a one-car garage in Palo Alto by William “Bill” Redington Hewlett and David “Dave” Packard starting with a line of electronic test equipment. HP was the world’s leading PC manufacturer from 2007 to Q2 2013, after which Lenovo remained ranked ahead of HP.

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