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Honeywell Technology Solutions hiring Sr BPO Administrator – September 11, 2014

Processing Purchase Orders / Quotes in SAP and other requests related to Order Management sent by the North. America (US and Canada) Honeywell distributors for ACS ECC products.

Process Credit Card orders and also take authorizations in EC-Zone and follow up with US & India credit teams in case of irregularities.
Meeting the service levels by ensuring that emergency orders are booked well within the service levels for immediateshipment.

Qualifications-External:-
A Degree / Graduate with a minimum of 6+ Months of experience.
Good written and spoken communication skills with a customer service process.
Currently working in a similar Backend process.
Minimum typing proficiency of 50 WPM
Customer Service Experience.
Process will work between 8AM-8PM CST M-F.
Basic understanding Six Sigma is an added advantage

QUALIFICATION CRITERIA

Experience             : 0 – 2 Years
Salary                      : Not specified
Job Location          : Gurgaon
Qualification           : Any Graduate

COMPANY DETAILS

Company Name      : Honeywell Technology Solutions (HTS)
Company Address : NA
Company Profile    : Honeywell Technology Solutions (HTS) is an integral arm of Honeywell, one of the world’s premier global and progressive companies. As Honeywells key regional arm of excellence, HTS provides technology, product and business solutions meeting global standards of quality, innovation and lifetime performance. With over 6000 employees, HTS has operations in Bangalore, Madurai & Hyderabad, India; Shanghai & Beijing, China and Brno, Czech Republic. Honeywell International (www.honeywell.com) is a Fortune 100 diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; and specialty materials. Based in Morris Township, N.J, Honeywell Inc, the technology leader has 120000 employees and across 100 countries world wide.

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