HITACHI PAYMENTS SERVICE PVT LTD Hiring Any Graduate freshers 2016 for Helpdesk Executive at Gurgaon

Any Graduate Fresher’s required for the position Helpdesk Executive in HITACHI PAYMENTS SERVICE PVT LTD at Gurgaon. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. HITACHI PAYMENTS SERVICE PVT LTD Hiring Any Graduate freshers 2016 for Helpdesk Executive at Gurgaon. Candidates who have completed Any Graduate can apply for this job from HITACHI PAYMENTS SERVICE PVT LTD.

Job Details:

Qualification: Any Graduate
Job Post Name: Helpdesk Executive
Experience: 0 – 3 yrs
Job Location: Gurgaon
Salary: NA
Total No of Vacancy: 15

Job Description:

Main Job Tasks and Responsibilities :-
Answer calls professionally
Respond to customer inquiries
Research required information using available resources
Handle and resolve customer complaints
Enter customer information
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary
Complete call logs and produce call reports
Identify and escalate situations requiring urgent attention
Track and route problems and requests and document resolutions
Stay current with system information, changes and updates

Candidate Profile:

Skills & Personal Attributes Required
Working knowledge in MS-Excel
Fluency in spoken Hindi and with Hardware or networking knowledge will be preferred
knowledge of call center telephony and technology
Customer service experience
Good data entry/keyboard skills
Any Graduate

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Hitachi Payment Services. We are a team of highly dedicated individuals with a passion for providing best in class payment services and a commitment to excellence. Our team consists of industry experts who have architected and built, innovative and secure payment platforms that have contributed to the rapid growth of electronic payment channels in the country. Founded in 2008, we have seen steady growth with currently over 47,000 ATMs, 220,000 POS devices, 40,000 Mobile POS devices & 7000 CRMs / BNAs under management. With over 50 satisfied banks serviced by us, we are the No. 1 payment services company in India.

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