Trouble shooting for Broadband related issues. Setting up wireless connection on Laptops and Desktops.
- Connectivity issues with ops Modem, Routers, Hubs and Switches.
- Dealing with network connectivity LAN , WAN and MAN
- Checking the exchange line issues / outages / fixing appointment with the technician at UK.
- Inbound Customer service, general information related to customers account/billing query etc.
- Upselling accounts/Plan.
- Information related to customer order for new connection.
Experience : 0 – 3 Years
Salary : Not specified
Job Location : Noida, Chennai
Qualification : BE/ B.Tech/ Diploma
Company Name : HCL
Company Address : NA
Company Profile : As a $5 billion global company, HCL Technologies brings IT and engineering services expertise under one roof to solve complex business problems for its clients. Leveraging our extensive global offshore infrastructure and network of offices in 31 countries, we provide holistic, multi-service delivery in such industries as financial services, manufacturing, consumer services, public services and healthcare.
Walkin Date : 20th & 21st December 2014
Time : NA
Walkin Address :
- Chennai Address: HCL Technologies Ltd, No.184, Arcot Road, Opposite to Vasan Eye Care, Vadapalani, Chennai
- Coimbatore Address: HCL CDC, 316 Sridevi Towers, Gandhipuram, 5th Street Extn, Behind Kalyan Silks. CBE
- Noida Address: HCL Technologies, A-22 Sector 60 Noida. (Nearest Metro Station – Noida City Center)
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30-10-2016 , 31-10-2016