Trouble shooting for Broadband related issues Setting up wireless connection on Laptops and Desktops.
- Connectivity issues with ops Modem, Routers, Hubs and Switches.
- Dealing with network connectivity LAN , WAN and MAN
- Checking the exchange line issues / outages / fixing appointment with the technician at UK.
- Inbound Customer service, general information related to customers account/billing query etc.
- Up selling accounts/Plan.
- Information related to customer order for new connection
Skill set required:
- Excellent Communication Skills with neutral accent.
- Immediate joining required.
- Willing to Work in Night/ Rotational Shifts.
- Basic knowledge of networking concepts required for broadband related to trouble shooting.
Other Benefits Include:
- Opportunity of fast track career growth.
- International Standard Facilities.
- Regular Get together and other cultural programs
- Doorstep Pick-up and Drop available
- 5 days working
- Performance Appraisal Once in a year
- Opportunity to do MBA while working with HCL
- Opportunity to do PGDM from IMT Ghaziabad
- Career Progression Programs
- Attendance Allowance
- Process Allowance
- Overtime Allowance
Experience : 0 to 5 Years
Salary : Not specified
Job Location : Noida
Qualification : BE, B.Tech, Any Degree, Under Grads
Company Name : HCL Technologies
Company Address : NA
Company Profile : HCL Walkin in Noida For Junior Engineers – 28th and 29th Jan 2015. HCL job openings in Noida for freshers and experienced for the vacancies of junior engineers.
Walkin Date : 28th & 29th January 2015
Time : 10:00 AM to 6:00 PM
Walkin Address : HCL Technologies, A-22 Sector 60 Noida. (Nearest Metro Station – Noida City Center) SPOC Name: Rashmi Negi / Sony Verma