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HCL Technologies Ltd Walk-In Any Graduate, BA freshers 2015 for Customer Service Executive at Chennai

HCL Technologies Ltd Walk-in interview for fresher’s on 30th May 2015 for Customer Service Executive at Chennai. Any Graduate, BA graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. HCL Technologies Ltd Walk-In Any Graduate, BA freshers 2015 for Customer Service Executive at Chennai. Candidates who have completed Any Graduate, BA can apply for this job from HCL Technologies Ltd.

Job Details:

Company Name: HCL Technologies Ltd
Qualification: Any Graduate, BA
Job Post Name: Customer Service Executive
Experience: 0 – 1 Years
Job Location: Chennai
Salary: 1,00,000 – 1,50,000 PA
Total No of Vacancy: 30
Website: http://www.hcl.com

Job Description:

To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard
(1.) Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process
(2.) Improving skill level throughSelf development / nominating training programs
Skill reverification Tests
(3.) Meet the defined Quality Scores. Innovation & Process Improvement
(4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
(5.) To consistently meet or exceed CSAT parameters as defined for the process.

Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs
Resume

Walk-In Venue Details:

Walk-In Date :- 30th May 2015
Walk-In Time :- 10.00 a.m – 1.00 p.m

Walk-In Address:- HCL Technologies Ltd, 73-74, South Phase, Ambattur Industrial Estate (AMB-5), Chennai -600058, India.

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