HCL Technologies Limited Walk-in interview for fresher’s on 19th November – 21st November for TECH Support Process at Chennai. Any Graduate graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria.
HCL Technologies Limited Walk-In Any Graduate freshers 2015 for TECH Support Process at Chennai. Candidates who have completed Any Graduate can apply for this job from HCL Technologies Limited.
Company Name: HCL Technologies Limited
Qualification: Any Graduate
Job Post Name: TECH Support Process
Experience: 0 – 2 yrs
Job Location: Chennai
Salary: 2,00,000 – 3,25,000 P.A
Total No of Vacancy: NA
Assist BT Customers over the phone, with Technical troubleshooting by providing Excellent Customer Service for BT Sports and TV
Assist BT Customers over the phone, with Order Provisioning, Order cancelation, delayed orders, expedites, etc.
Trouble shooting for Broadband related issues.
Setting up wireless connection on Laptops and Desktops.
Connectivity issues with ops Modem, Routers, Hubs and Switches.
Dealing with network connectivity LAN , WAN and MAN.
Checking the exchange line issues / outages / fixing appointment with the technician at UK.
Highly confident communicators with excellent interactive ability.
Tailors tone and communication style to the customers needs.
Offers clear explanations.
Demonstrable call control skills.
Culturally aware with good intercultural skills.
Crafts appropriate responses to customer objections and uses strategies to repair communication.
Speaks standard business English in a neutral accent with no mother tongue influence
Ability to identify and respond appropriately to customers emotions.
A high level of professional integrity with a tendency to do the right thing.
Tenacity in dealing with complex problems.
An analytical thinker, showing the ability to make decision and solve customer problems with minimal supervision.
Can identify non value add processes and practices. Able to articulate and champion more effective ways of working.
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
ABOUT THE COMPANY, HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.
Walk-In Venue Details:
Walk-In Date :- 19th November – 21st November 2015
Walk-In Time :- 10 AM
Walk-In Address:- Navins WSS Towers107, Harris Road, Pudupet, Near Casino Theatre, Chennai – 2. Tamilnadu, India 600002