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HCL Infosystems Walk-In for Customer Relationship Executive

Maintain relationship with assigned schools Ensure assured service deliverables for assigned schools

        1. Responsible for making the collection planning
        2. Responsible for escalating customer issues for resolution
        3. Ensure every Bills Receivable is collected from the assigned schools
        4. Ensure extension orders from the assigned schools
        5. Responsible for data management of receivables along with all support & coordination activity.
        6. Work in collaboration and close coordination with PM / Training SPOC / LCS / RO for service excellence
        7. Responsible for day to day communications with respect to bills receivables and generating MIS.
        8. Data management of Activation, deviation of licenses and exceptional cases.
        9. Responsible for taking daily feedback from customers and circulating collection MIS.
        10. Responsible for dispatching reminder letters to the BR customers.
        11. Corporate Governance
        12. Lead by example in following code of conduct, corporate governance policies, & other Company policies and processes.
        13. Abide by the law of land.
        14. Play the role of HCL brand ambassador

QUALIFICATION CRITERIA

Experience : 0 – 2 yrs
Salary : Not specified
Job Location : Chennai, Coimbatore, Bellary, Nagercoil, Pondicherry, Salem, Trichy, Tirunelveli
Qualification : Any Graduate/ MBA/PGDM

COMPANY DETAILS

Company Name : HCL Infosystems Ltd
Company Address : NA
Company Profile : Founded in 1976, HCL Infosystems Ltd has established itself as India´s premier hardware, services and ICT systems integration company offering a wide spectrum of products which include – Computing, Storage, Networking, Security, Telecom, Imaging and Retail. Over the years, we have developed specialized expertise across verticals including Telecom, BFSI, e-Governance and Power

WALKIN DETAILS

Walkin Date : 29/12/2014 to 2/1/2015
Time : 11:00 am to 4pm

Walkin Address : HCL Learning ( a subsidiary of HCL Infosystems) Habeeb Towers, 3rd Floor,196, Vasan Avenue, AnnaSalai,Chennai – 600 002

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