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HCL Hiring B.E/B.Tech freshers 2015 for Analyst at Chennai

B.E/B.Tech Fresher’s required for the position Analyst in HCL at Chennai. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information.HCL Hiring B.E/B.Tech freshers 2015 for Analyst at Chennai. Candidates who have completed B.E/B.Tech can apply for this job from HCL.

Job Details:

Company Name: HCL
Qualification: B.E/B.Tech
Job Post Name: Analyst
Experience: 0 – 2 Years
Job Location: Chennai
Salary: NA
Total No of Vacancy: NA

Job Description:

1. Good communication skill
2. Basic understanding of technology
3. to be team player (1.) lndependently resolve tickets within SLA
Adheres to standard operating procedures / work instructions
Follow the escalation process
Follow the shift hand-over process
Update worklogs
Categorizes as per CTI as appropriate
Update the knowledge base
Coaching freshers to be independent
Coaching analysts for correct routing of tickets, capturing critical information
Technically upgrade across versions of environment when required
Adhere to organization policies and procedures
Complies to regulatory requirements
Alert Monitoring
Ticket Monitoring
Informing On – call support
Opening Bridge Call

Candidate Profile:

Education:UG -B.Tech/B.E. – Computers
PG – Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

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