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Groupon Hiring Any Graduate freshers 2015 for Customer Service at Bangalore

Any Graduate Fresher’s required for the position Customer Service in Groupon India Pvt Ltd at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Groupon Hiring Any Graduate freshers 2015 for Customer Service at Bangalore. Candidates who have completed Any Graduate can apply for this job from Groupon India Pvt Ltd.

Job Details:

Company Name: Groupon India Pvt Ltd
Qualification: Any Graduate
Job Post Name: Customer Service
Experience: 0 – 3 yrs
Job Location: Bangalore
Salary: NA
Total No of Vacancy: 5

Job Description:

Respond to emails from our current and future Chinese customers, ranging from simple usage questions to unique circumstances that come up with a specific offer
Manages email, chats, calls from Mandarin speaking customers
Resolve customer issues in a timely and consistent manner
Manage time and productivity to meet daily individual and team ticket targets
Stay current with knowledge of internal ticketing system, customer portals,back office databases, Groupon redemption procedures, and specifications around different types of merchant features

Skills and Qualifications:
Mandatory knowledge in Mandarin
Previous professional experience in a Mandarin language customerservice capacity, preferably in a high volume, transactional environment.
Strong written and verbal communication skills in Mandarin Language.
Experience in e-commerce or back office environment will be an added advantage
Comfort in a computer based role for up to 8 hours a day
Ability to work in any shift based on business needs.
Minimum Experience: Fresher / 1- 3 Yrs Experience
Education: Graduate (any stream)/ Graduation not required

Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs

Company Profile:

Groupon (NASDAQ: GRPN) is a global leader of local commerce and the place you start when you want to buy just about anything, anytime, anywhere. By leveraging the company’s global relationships and scale, Groupon offers consumers a vast marketplace of unbeatable deals all over the world. Shoppers discover the best a city has to offer on the web or on mobile with Groupon Local, enjoy vacations with Groupon Getaways, and find a curated selection of electronics, fashion, home furnishings and more with Groupon Goods.

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