Ensuring setting of customer service standards in the store. Ensuring 100 % achievement CSR punctuality Initial entry of new membership on time.
- Responsible for overall Customer Experience in the store.
- Communicating with the sales, marketing and customer relations teams for understanding expectations and defining requirements at the store
- Communicating all Standard Operating Procedures for the store.
- Build relationships with customers to achieve higher repeat sales through Friends Programs
- Giving customer feedback to store manager
- Personally resolving all customer complaints
- Control pilferage within specified standards.
Experience : 0 – 2 yrs
Salary : Not specified
Job Location : Chennai
Qualification : Any Graduate / Post Graduation
Company Name : Globus Stores Pvt. Ltd
Company Address : NA
Company Profile : Globus – one of the leading chain of Fashion Apparel Retailers in the country. Part of the “R. Raheja Group of Companies” – One of the most prestigious business houses in the country.
Walkin Date : 5-10/1/2015
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29-10-2016 , 30-10-2016