GladMinds Technologies Hiring Any Graduate, Any Postgraduate freshers 2016 for Customer Support Executive at Bangalore

Any Graduate, Any Postgraduate Fresher’s required for the position Customer Support Executive in GladMinds Technologies at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. GladMinds Technologies Hiring Any Graduate, Any Postgraduate freshers 2016 for Customer Support Executive at Bangalore. Candidates who have completed Any Graduate, Any Postgraduate can apply for this job from GladMinds Technologies.

Job Details:

Company Name: GladMinds Technologies
Qualification: Any Graduate, Any Postgraduate
Job Post Name: Customer Support Executive
Experience: 0 – 4 yrs
Job Location: Bangalore
Salary: NA
Total No of Vacancy: NA

Job Description:

Roles and Responsibilities :-
Effectively manage Inbound and outbound calls
Review data for deficiencies or errors, correct any incompatibilities before submission.
Insert customer data by inputting text based and numerical information from source documents within time limits
Identify and assess customer needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure completion
Keep records of customer interactions and file documents if any
Keeps the information confidential
Take the extra mile to engage customers

Candidate Profile:

Good Communication (oral and written)
Knowledge on email, telephone, customer service
Typing speed of minimum 60 w.p.m
Knowledge of MS Office
Integrity, ownership, multi tasking, manage projects and time effectively
Willing to learn
Takes initiative
Adapts to the changes (office dynamics, team, projects, etc.)

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Gladminds Connect Platform (GCP) is a cloud based platform that provides a two way communication channel between brands and customers.

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