GEEKS TECHNICAL SUPPORT LLC Walk-in interview for fresher’s on 30th June – 1st July 2016 for Customer Support Executive at Chandigarh. Any Graduate can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. GEEKS TECHNICAL SUPPORT LLC Walk-In Any Graduate freshers 2016 for Customer Support Executive at Chandigarh. Candidates who have completed Any Graduate can apply for this job from GEEKS TECHNICAL SUPPORT LLC.
Company Name: GEEKS TECHNICAL SUPPORT LLC
Qualification: Any Graduate
Job Post Name: Customer Support Executive
Experience: 0 – 5 yrs
Job Location: Chandigarh
Salary: 2,00,000 – 5,00,000 P.A
Total No of Vacancy: 50
CUSTOMER SUPPORT EXECUTIVE (QUALITY PROCESS) :-
Conduct Quality Audit of Outbound and Inbound calls for an allocated workforce
Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success.
Perform Quality Assurance Feedback as related to quality audits.
Work with Team members towards compliance of all policies and procedures.
Work with Team Leaders and Training Department to promote quality and consistency.
Compile and maintain accurate monitor records. Update and distribute Quality Assurance Standard
JOB SPECIFICATION :-
Fluent English Communication Skills.
Undergraduate / Graduate / Fresher’s can apply
Attention to detail.
KEY ACTIVITIES :-
Interact with customers to provide and process information in Response to inquiries, concerns and request about Products and Services.
Accurately process and record call transaction using a computer and designated tracking software.
Offer alternative solutions where appropriate with the objective of retaining customers and clients business.
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
Geeks Technical Support is an independent provider of technical support services for brands like Dell, HP, Asus, Microsoft, Canon and many others. Use of names and trademarks are for reference only. Geeks Technical Support is a global company employing technicians across US and India. Our team of computer experts and specialists are happy to cater to our customers and resolve issues to serve customer needs! Geeks Technical Support is the next-generation computer support service provider for consumers and small businesses in United States, Canada, United Kingdom and Australia. We use our tools to cater to the needs of our customers and help them with each and every kind of technical issue.
Walk-In Venue Details:
Walk-In Date :- 30th June – 1st July 2016
Walk-In Time :- 12 – 7 PM
Walk-In Address:- SCO 142 – 143, Level 2, Above DHL Office, Chandigarh.
12-12-2016 , 13-12-2016