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GE Capital Business Process Management Services Ltd Hiring Any Graduate freshers 2015 for Associate Collections at Gurgaon

GE Capital Business Process Management Services Ltd Hiring Any Graduate freshers 2015 for Associate Collections at Gurgaon. Candidates who have completed Any Graduate can apply for this job from GE Capital Business Process Management ServicesLtd.

Job Details:

Company Name: GE Capital Business Process Management Services Ltd
Qualification: Any Graduate
Job Post Name: Associate Collections
Experience: 0 – 2 yrs
Job Location: Gurgaon
Salary: 1,50,000 – 1,75,000 PA
Website: http://www.ge.com

Job Description:

Day Shifts, 5 day week module, both sided transport available
Initiate collection calls to deliquent customer and negotiate with him/her for making payment at the earliest. Also to educate the customer about his outstanding as per records available and assistance in resolving customer query/concern.
Essential Responsibilities Portfolio Resolution by outbound/inbound telecalling according to targets allocated
Maintain dialer hygiene like Wrap%/Not ready % etc
Daily database update on Support Central
Compliance to Business policy, Collections processes and procedures,
Adhere to all the Call Monitoring Guidelines

Qualifications/Requirements

Graduate with professional experience of 1 to 3 years.
Fresher are also welcome
Desired Characteristics Disciplined, Good communication skills, Soft spoken, should have good query resolution and negotiation skills, Team player, multitasking, basic computer & MS Office knowledge.

Selection/Interview process:

Aptitude Test
Technical and HR Interview

Document Required (Original and Photocopies):

SSC Marksheet
HSC/Diploma Marksheet
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs
Resume

Company Profile:

SBI Card offers Indian consumers access to a wide range of world-class, value-added payment products and services. SBI Card has a credit card base of over 2.5 million, spanning leading metros to emerging towns. It offers an extensive range of credit cards catering to the needs of diverse customer segments which includes lifestyle cards, Travel cards, Shopping cards, Classic cards, Exclusive co-branded cards and Corporate cards. SBI Card has been recognized by Asia BPO Summit with an award for ‘Excellence in Customer Services’ 2012-13 and by Visa Inc. as the ‘Best Issuing Institution across India & South Asia’ 2012, for fraud management.

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