Would be part of the customer services team handling inbound calls / emails from Credit Card holders. Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined
Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell, retention, First call resolution alongwith ensuring high quality of service with zero unscheduled leaves/ absenteeism.
Would be required to contribute to cross sell targets through inbound as well as outbound channels.
Compliant to Business Policy, processes and procedures
Btech Freshers can also apply.
General Day Shifts for females.
Performance Based Incentives in addition to fixed salary.
Candidates with decent com skills may apply.
Desired Candidate Profile
Candidates with decent communication skills.
Btech Freshers can apply.
Basic computer knowledge
Experience : 0 to 2 yrs
Salary : Not specified
Job Location : Gurgaon
Qualification : Any Graduate, BE/B.Tech
Company Name : GE Capital Business Process Management ServicesLtd
Company Address : NA
Company Profile : GE (NYSE: GE) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. For more information, visit the company’s website at www.ge.com
Walkin Date : 8th September – 12th September 2014
Time : 10 am – 1 pm
Walkin Address : Inifinity Tower C, 10th Floor, DLF Cyber City, Gurgaon
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