Gati KWE Pvt. Ltd Hiring Any Graduate freshers 2016 for Customer Service Associate at Chennai

Any Graduate Fresher’s required for the position Customer Service Associate in Gati KWE Pvt. Ltd at Chennai. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Gati KWE Pvt. Ltd Hiring Any Graduate freshers 2016 for Customer Service Associate at Chennai. Candidates who have completed Any Graduate can apply for this job from Gati KWE Pvt. Ltd.

Job Details:

Company Name: Gati KWE Pvt. Ltd
Qualification: Any Graduate
Job Post Name: Customer Service Associate
Experience: 0 – 5 yrs
Job Location: Chennai
Salary: 1,50,000 – 2,75,000 P.A
Total No of Vacancy: 12

Job Description:

Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Keep records of customer interactions, process customer complaints and file documents.
Follow communication procedures, guidelines and policies
Take the extra mile to serve the customers.

Candidate Profile:

Good communication skills (verbal / written).
Should able to work in pressure.
Flexible in timing as per work
Goal focused.
Flair for handling customer complaints
Good customer service skills.
Ability to multi-task, prioritize, and manage time effectively.
Age should should be below 27 years

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

ati – India’s pioneer and leader in Express Distribution and Supply Chain Solutions and Kintetsu World Express(KWE) – Japan’s leading logistics provider with presence in 32 countries GATI-KWE delivers unmatched service offerings that combines local experience with global expertise. GATI-KWE is a 3500 people strong company with an annual turnover of Rs 8088 million. Our service offerings range from flexible point-to-point distribution solutions and complex end-to-end integrated logistics solutions to supply chain solutions. As an industry leader GATI-KWE is seen as an effective, reliable and customer centric logistics partner.

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