Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of shipment information in a timely manner.
- Initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.
- Co-ordinates the handling of difficult and/or unusual situations like monitoring escalation process of issues raised by customers
- Ensures and provides quality service to both internal and external customers.
Desired Candidate Profile
- If you are looking for an opportunity to upgrade yourself and improve your professional skills, we offer numerous opportunities for motivated and interested Individuals with the leaders of logistics in India. Gati- Kintetsu Express Pvt. Ltd.
- Experienced candidate is required to have progressive customer service or direct marketing experience.
- Must work well under pressure, be able to juggle many things simultaneously.
- Must have good interpersonal and communication skills.
- Must also have a good sense of priorities.
- Must be bilingual with data base management experience.
- Freshers with commitment and passion to make a career in Customer Service may also apply.
Experience : 0 – 2 yrs
Salary : Not specified
Job Location : Noida
Qualification : Any Graduate/ Post Graduation
Company Name : Gati-Kintetsu Express Private Limited
Company Address : NA
Company Profile : Gati-Kintetsu Express Private Limited (GATI-KWE) is a joint venture company between Gati – India”s pioneer and leader in Express Distribution and Supply Chain Solutions and Kintetsu World Express(KWE) – Japan”s leading logistics provider with presence in 32 countries. GATI-KWE delivers unmatched service offerings that combines local experience with global expertise. GATI-KWE is a 3500 people strong company with an annual turnover of 1000 crore INR. . Our service offerings range from flexible point-to-point distribution solutions and complex end-to-end integrated logistics solutions to supply chain solutions. As an industry leader GATI-KWE is seen as an effective, reliable and customer centric logistics partner.
Walkin Date : 18 Dec ’14 to 25 Dec ’14
Time : 10:00 AM to 4:00 PM
Walkin Address : Gati-Kintetsu Express Private Limited A-15, Sector-68, Noida, Near Timex Office.
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