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Financial Software Systems Pvt Ltd Hiring Any Graduate freshers 2016 for Trainee Back Office Opeartion at Chennai

Any Graduate Fresher’s required for the position Trainee Back Office Opeartion in Financial Software Systems Pvt Ltd at Chennai. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Financial Software Systems Pvt Ltd Hiring Any Graduate freshers 2016 for Trainee Back Office Opeartion at Chennai. Candidates who have completed Any Graduate can apply for this job from Financial Software Systems Pvt Ltd.

Job Details:

Company Name: Financial Software Systems Pvt Ltd
Qualification: Any Graduate
Job Post Name: Trainee Back Office Opeartion
Experience: 0 – 2 yrs
Job Location: Chennai
Salary: NA
Total No of Vacancy: 4

Job Description:

Understand SLAs.
Deliver as per SLAs (if not better).
Ensure process documentation is created and kept up-to-date.
Ensure process related data & individual performance related data and team performance related are captured in an efficient manner and reported as & when required.
Ensure customers needs are met in a timely fashion.
Participate in all team calls, meetings & activities.
To try & ensure there are no escalations from the customer.
When an escalation does arise, to ensure that the team management is kept informed at the earliest with all the relevant details.
To diligently follow the procedures & instructions set forth by the team management.
To proactively reach out to the team management when any work related help or clarification is required.
To ensure adherence to all Fss policies & procedures (including floor specific policies).

Candidate Profile:

Excellent Communication skills
Excellent Client Management skills
Customer Centric and experience in handling client escalations
Excellent skills in MS Office
Time management

Personal Traits:
Eye for detail and task oriented
Passion for operational excellence and customer service
Ability to accept challenges

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

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