. To coordinate with various departments of factory for timely submission of documents (GA drawing , ITP, procedures, Production schedule) for smooth execution of order.
. To carry out day-to-day communication /correspondence & ensuring timely responses from customers & other relevant department.
. To register customer complaints in portal & resolve the query at the earliest.
. Coordinate with relevant departments from execution to dispatch.
. To arrange third party inspection at factory & provide necessary approved documents in advance to Quality Department to carry out smooth inspection activity.
. Keeping track of Order execution from receipt of order till dispatch.
. Communicate with customer for document submission and approvals, order status and Inspection related activities
. To complete the commercial activity ( Advance Bank Guaranty and performance Bank Guaranty) after receipt of PO
. Respond Customer/ factory queries within 24-48 hours.
. To submit MDR/ SPIR with the help of document team prior to client reminder within 4 weeks from last supply.
. Follow ups for payment after completion of order
Desired Candidate Profile
The incumbent should be Diploma Holder or BSC with 1 to 3 Years experience in industry.
Experience : 0 – 3 yrs
Salary : Not specified
Job Location : Pune
Qualification : B.Sc, B Com
Company Name : Emerson Process Management(Virgo Valves)
Company Address : NA
Company Profile : Emerson is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets around the world. Founded in 1890 in St. Louis, Missouri (USA), Emerson delivers solutions through five business segments: Process Management, Industrial Automation, Network Power, Climate Technologies, and Commercial & Residential Solutions. With sales of $24.7B and more than 130,000 employees in over 150 countries, we have a customer-focused, results-driven culture where employee performance is recognized and rewarded. Emerson Process Management is a leader in helping businesses automate their production, processing and distribution facilities in key industries including chemical, oil and gas, refining, pulp and paper, power, water and wastewater treatment, metals and mining, food and beverage, and pharmaceutical.
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