DHL Supply Chain India Pvt. Ltd Walk-in interview for fresher’s on 10th May 2016 for Customer Service Executive at Mumbai. Any Graduate can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. DHL Supply Chain India Pvt. Ltd Walk-In Any Graduate freshers 2016 for Customer Service Executive at Mumbai. Candidates who have completed Any Graduate can apply for this job from DHL Supply Chain India Pvt. Ltd.
Company Name: DHL Supply Chain India Pvt. Ltd
Qualification: Any Graduate
Job Post Name: Customer Service Executive
Experience: 0 – 3 years
Job Location: Mumbai
Salary: 50,000 – 2,00,000 P.A
Total No of Vacancy: NA
Role & Responsibilities :-
Good knowledge of Excel/Word.
Typing Speed 30 words per minute with 95% accuracy
Willing to work in shifts.
Excellent communication skill in verbal & written English
Timely resolution of Complaints, Queries and Requests
Maintaining the call tracker and updating the same by end of the day
Ensure to close all the request, complaint and queries within TAT
Priority needs to be given to the escalations raised by CFA, Pfizer and Field force (PSO, RBM and DMs)
Verifying and authenticating the reports before sending to the wider audience.
Ensure to send the reports on time and reports are accurate
Participation in UAT as and when required ( ramp up and CR)
Act as a backup for other work stream when required
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
DHL is the world’s leading logistics group. We are present in 220 different countries/territories where we employ over 5,00,000 employees. DHL offers a unique and diverse portfolio of services to its clients ranging from air freight, ocean freight, international express, warehousing, domestic transport, document management and international mail.
DHL has 3 different divisions – DHL Supply Chain (DSC), DHL Global Forwarding (DGF) and DHL Express. This role is based in DHL Supply Chain. DHL Supply Chain is capable of providing a comprehensive portfolio of services to all its clients including warehousing, distribution and supply chain solutions/
Walk-In Venue Details:
Walk-In Date :- 10th May 2016
Walk-In Time :- 11 AM – 4 PM
Walk-In Address:- DHL Supply Chain India Pvt. Ltd, 7th Floor, Tower B, 247 Park, LBS Road, Vikhroli (W), Mumbai 400 083, India. Landmark – Home Town – 247 Park