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Dell International Services India Walk-In Any Graduate, M.Sc, M.Com freshers 2015 for Technical Support (voice) at Gurgaon, Delhi

Dell International Services India Private Limited Walk-in interview for fresher’s on 5th Nov 2015 for Technical Support (voice) at Gurgaon, Delhi. Any Graduate, M.Sc, M.Com graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. Dell International Services India Walk-In Any Graduate, M.Sc, M.Com freshers 2015 for Technical Support (voice) at Gurgaon, Delhi. Candidates who have completed Any Graduate, M.Sc, M.Com can apply for this job from Dell International Services India Private Limited.

Job Details:

Company Name: Dell International Services India Private Limited
Qualification: Any Graduate, M.Sc, M.Com
Job Post Name: Client Technical Support Associate ( Voice Process)
Experience: 0 – 3 yrs
Job Location: Gurgaon, Delhi, Delhi/NCR
Salary: 3,00,000 – 4,75,000 P.A
Total No of Vacancy: NA

Job Description:

Troubleshooting of dell laptops.
Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Job Requirements:

Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have excellent communication skills in English.

Educational Qualifications:

Any Fresher Graduate. (10+2+3)
Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Walk-In Venue Details:-

Walk-In Date :- 5th Nov 2015 (Thursday)
Walk-In Time :- 11 AM- 3 PM

Walk-In Address:- Dell International Services, Vipul Tech Square, Opposite Central Park, Sector Road, Sector-43, Gurgaon – 122002. Haryana (Nearest Metro Station – Sikandarpur Metro Station)

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