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Dell International Services India Private Limited Walk-in Any Graduate freshers 2017 for Customer Care

on 16-30/11/2016, Dell International Services India Private Limited Walk-in interview for freshers for Customer Care. Any Graduate candidates can attend the walk-in interview for the Customer Care. Grab the great job opportunity to start your career as fresher. Before attend the walk-in interview, Candidates should go through the Job Profile, Qualification, Job Description etc., clearly given below.

Dell International Services India Private Limited
Walk-in Any Graduate freshers 2017 for Customer Care. Dell International Services India Private Limited plans to recruit Any Graduate candidates for the post of Customer Care.

Key Highlight About the Recruitment Notification:
Company Name Dell International Services India Private Limited
Vacancy Name Customer Care
Education Requirement Any Graduate
Experience 0 – 5 Years
Job Location Hyderabad
Salary Not Mentioned
Total No Of Vacancy Not Mentioned
Walk – In Date  16-30/11/2016
Venue Dell International Services, Behind Cyber Gateways, Opp Deloitte Drive, Hitech City, Hyderabad
Company Website http://www.dell.com

Eligibility & Details:
Customer Care:

Candidates can Get the Customer Care Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Customer Care
Total Vacancy: Not Mentioned
Education required: Any Graduate
Job Description:

Roles & Responsibilities:

  • Responds to customer technical problems/issues related to hardware, software and networking via e-mail/chat, online, social media and phone. Facilitates customer order fulfillment.
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
  • Provides direct product/service advice and guidance to customers.
  • Identifies, researches and provides input on unique or recurring customer problems.
  • Remains knowledgeable of Dells product line, current industry products and technologies.
  • Focuses on delivering a positive customer experience according to Dell standards.
  • Identify customer needs / requirements and recommend solutions
  • Reviews and distributes pertinent cross-functional information.
  • Escalates more complex customer technical issues to senior level support.
  • Fields inbound contacts (voice/email, etc.) for both internal and external customers.
  • Responsible for pre-sales and/or post-sales service to customers.
Candidate Profile :

Candidate Requirements:

  • Should be open to work in rotational / night shifts in a 24 by 7 environment.
  • Should have an excellent communication skills.

Educational Qualifications:

  • Any Graduate or Post Graduate can apply
  • Any Undergraduate (10+2) with at least 12 months international calling experience or 24 months of domestic experience can apply.
Venue: Dell International Services, Behind Cyber Gateways, Opp Deloitte Drive, Hitech City, Hyderabad
Walk-In Date: 16-30/11/2016
Walk-In Time :11:00 am to 2:00 pm
Company Profile :

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Please Read Questions Asked in Dell  Interview Before Attending Interview. 
Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all years mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
Walk-in Details:

Walk- In Date : 16-30/11/2016

Walk-In Address:- Dell International Services, Behind Cyber Gateways, Opp Deloitte Drive, Hitech City, Hyderabad

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