Dell International Services India Private Limited Walk-In Any Graduate freshers 2016 for Customer Care at Hyderabad / Secunderabad

Dell International Services India Private Limited Walk-in interview for fresher’s on  21st September – 24th September 2016 for Customer Care at Hyderabad / Secunderabad. Any Graduate candidates can attend the walk-in interview for the Customer Care Role. Grab the great job opportunity to kick start your career as a fresher. Before attend the walk-in interview, Candidates should go through the Job Profile, Qualification, Job Description etc., clearly given below.

Dell International Services India Private Limited Walk-In Any Graduate freshers 2016 for Customer Care at Hyderabad / Secunderabad. Candidates who have completed Any Graduate can apply for this job from Dell International Services India Private Limited .

Key Highlight About the Recruitment Notification:
Company Name Dell International Services India Private Limited
Vacancy Name Customer Care
Education Requirement Any Graduate
Experience 0 – 5 yrs
Job Location Hyderabad / Secunderabad
Salary RS. 2,50,000 – 4,00,000 P.A
Total No Of Vacancy NA
Walk – In Date  21st September – 24th September 2016
Venue Dell International Services, Hitech city .
Company Website

Eligibility & Details:
Customer Care:

Candidates can Get the Customer Care Post details such as Post name, Number of vacancy, Qualification, Job Description, Candidate Profile, Company Profile and etc., from the table given below.

Post Name: Customer Care
Total Vacancy: NA
Education required: Any Graduate
Job Description:

  • Responds to customer technical problems/issues related to hardware, software and networking via e-mail/chat, online, social media and phone. Facilitates customer order fulfillment.
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
  • Provides direct product/service advice and guidance to customers.
  • Identifies, researches and provides input on unique or recurring customer problems.
  • Remains knowledgeable of Dells product line, current industry products and technologies.
  • Focuses on delivering a positive customer experience according to Dell standards.
  • Identify customer needs / requirements and recommend solutions
  • Reviews and distributes pertinent cross-functional information.
  • Escalates more complex customer technical issues to senior level support.
  • Fields inbound contacts (voice/email, etc.) for both internal and external customers.
  • Responsible for pre-sales and/or post-sales service to customers.
Candidate Profile :

Candidate Requirements:

  • Should be open to work in rotational / night shifts in a 24 by 7 environment.
  • Should have an excellent communication skills.
  • Both side transport facility available.

Educational Qualifications:

  • Any Graduate with at least 6 months of calling experience or 12 months of Non-BPO/ Domestic Calling experience.
  • Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
Venue: Dell International Services, Hitech city .
Walk-In Date:  21st September – 24th September 2016
Walk-In Time :11 AM
Company Profile :

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Selection/Interview Process:
  • Aptitude Test
  • Technical and HR Interview
Document Required (Original And photo Copies) :
  • SSC Marksheet
  • HSC/Diploma Marksheet
  • Graduation & Post Graduation all yearsí mark sheets
  • Photo ID proof (Pan Card/ Passport / Driving License / College ID)
  • 2 photographs
  • Resume
Walk-in Details:

Walk- In Date :  21st September – 24th September 2016

Walk-In Address:- Dell International Services, Hitech city .

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