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Dell International Services India Private Limited Hiring B.Tech / B.E, BCA, B.B.A freshers 2016 for Tech Support Associate Voice Process at Bangalore

B.Tech / B.E, BCA, B.B.A Fresher’s required for the position Tech Support Associate Voice Process in Dell International Services India Private Limited at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Dell International Services India Private Limited Hiring B.Tech / B.E, BCA, B.B.A freshers 2016 for Tech Support Associate Voice Process at Bangalore. Candidates who have completed B.Tech / B.E, BCA, B.B.A can apply for this job from Dell International Services India Private Limited.

Job Details:

Company Name: Dell International Services India Private Limited
Qualification: B.Tech / B.E, BCA, B.B.A
Job Post Name: Tech Support Associate Voice Process
Experience: 0 – 4 yrs
Job Location: Bangalore
Salary: 3,00,000 – 5,00,000 P.A
Total No of Vacancy: 20
Website: http://www.dell.com

Job Description:

Troubleshooting of dell laptops.
Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Candidate Profile:

Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have strong communication skills
fresher’s are also eligible
Should be a Immediate joiner

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Dell International Services is the support and services division of Dell Inc., the large American computer hardware company, with operations in India (Bangalore, Noida, Hyderabad, Chandigarh, Pune), Europe (Bratislava, Bucharest, Dalian), Latin America (Panama City, Brazil, San Salvador), Africa (Morocco), and the Philippines, (Quezon City).

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