Dell international services Hiring B.Sc, B.Tech/B.E, BCA freshers 2016 for Tech Supt Associate at Bangalore

B.Sc, B.Tech/B.E, BCA Fresher’s required for the position Tech Supt Associate in Dell international services at Bangalore. Interested and eligible candidates who have strong skill sets on desired profile can apply online for the requirement with the link given below. Find the job description, eligibility criteria, exact venue and interview details for more information. Dell international services Hiring B.Sc, B.Tech/B.E, BCA freshers 2016 for Tech Supt Associate at Bangalore. Candidates who have completed B.Sc, B.Tech/B.E, BCA can apply for this job from Dell international services.

Job Details:

Company Name: Dell international services
Qualification: B.Sc, B.Tech/B.E, BCA
Job Post Name: Tech Supt Associate
Experience: 0 – 5 yrs
Job Location: Bangalore
Salary: 3,00,000 – 5,00,000 P.A
Total No of Vacancy: 20

Job Description:

responsible for selling warranty solutions and providing telephonic /email/chat and remote diagostic technical support related to installation ,operation ,configuration ,customization ,performance and usage of assigned products.
Applies diagnostic techniques to identify problems .investigate causes and recommend solutions to correct failures .Provides basic remote deployment ,maintance and consulting services.
respond to customers technical problems/issues related to hardware ,software and networking via email/chat/phone.
uses trouble shooting techniques and tools to identify products that are defective and follows giudelines in issueing services /calls/contacts.
remains knowledgeable of Dell’s product line ,current industry products and technologies.

Candidate Profile:

should have excellent communication skills in English.
should be open to work in night shifts in a 24/7 environment.
should have strong technical skills.
minimum graduates in any stream (10+2+3)
undergraduates with at least 12 months of international call /24 months of domestic call center or any other work experience-full time experience.

Selection/Interview process:

1. Aptitude Test
2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume

Company Profile:

Dell empowers countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.

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